Make your own free website on


12454 Whisper Hollow, Apartment E

Maryland Heights, Missouri 63043

(314) 205-8797





COMPUTER PROGRAMMER with five years experience in IT, telecommunications, life insurance, and manufacturing.  Highly skilled in analysis, investigation, and problem solving.  Ability to advise and coach.  Regarded as a creative, practical, and intelligent team player.   




Bachelor of Science in Information and Decision Science

University of Illinois – Chicago, Illinois – 1997





HP UNIX; Sun Solaris; Windows NT/95/2000; MVS; TSO/ISPF; DOS


COBOL; Pro C; SQL*Plus; Oracle; TOAD; Focus, JCL; Easytrieve; Smart Test; Visual Basic; Changeman


Microsoft Word, Excel, PowerPoint, Outlook, and Access




Amdocs, Inc. – Chesterfield, Missouri                                                                         2000 – 2003


Software Engineer – MPS Team


Developed billing software for major telecommunication companies to provide support for new functionalities.  Created and executed subsystem and system tests for new releases of billing software.  Provided production and QA support for clients.  


·         Mentored two team members with mainframe knowledge to become productive in Unix environment.

·         Optimized usage error handling process by 25 percent using MF Cobol, Shell Scripts and Pro C in HP Unix Environment.

·         Improved special number handling for Directory Assistance calls using MF Cobol, Shell Scripts and Pro C in HP Unix Environment.

·         Updated Call Forward functionality using MF Cobol, Shell Scripts and Pro C in HP Unix Environment.

·         Participated in creating new Inventory Visibility reports for US Cellular using MF Cobol, Shell Scripts and Pro C in HP Unix Environment.

·         MPS production support on site and off site for Telus Mobility, US Cellular, and Sprint PCS using MF Cobol, Shell Scripts, SQL Plus, TOAD and Pro C in HP Unix Environment.

·         Worked on specialized free minutes option (Call Home Free and Birthday Calls Free) functionalities using MF Cobol, Shell Scripts and Pro C in HP Unix Environment.

·         Analyzed introduction of TAP2 outcollect format.

·         Participated in conversion of Telus Knowbility system from HP Unix environment to Sun Solaris.

·         Incorporated Nextel’s iDEN functionalities (GSM Voice, Dispatch, and Data volume) to MPS portion of Knowbility using MF Cobol, Shell Scripts and Pro C in Sun Solaris Environment.

·         Developed new functionality (usage based stepped rating system that was based on individual call characteristics and customer price plan definitions) for client that can now be translated for use by new and existing Amdocs clients.


Allstate Life Insurance Company – Northbrook, Illinois                              1998 – 2000


Systems Programmer


Provided production support for marketing department of leading life insurance company.  Led numerous projects and provided programming skills for small and large projects.  Responsible for troubleshooting certificate transmittal to printing vendor. 


·         Converted software to year 2000 standards with no loss of data.


John Crane Inc. – Morton Grove, Illinois                                                                              1997


Computer Programmer – IT Department (Summer Employment)


Built inventory database for sales department of manufacturing company using  MS Access.